Privacy Policy
Last updated: April 15, 2026
1. Information We Collect
When you use Glowlish, we may collect the following information:
- Account information: name, email address, phone number when you register or enroll.
- Learning data: test results, homework submissions, course progress, and group participation.
- Usage data: pages visited, time spent, browser type, and device information.
- Communication data: messages you send us via WhatsApp, email, or forms.
2. How We Use Your Information
We use your information to:
- Provide and improve our English learning services.
- Assign you to appropriate groups and track your progress.
- Communicate with you about courses, homework, and updates.
- Process payments and enrollment requests.
- Analyze usage to improve our platform.
3. Data Sharing
We do not sell your personal data. We may share your information with:
- Your course center: if you are enrolled through a course center (tenant), your teacher and admin can see your group membership, homework submissions, and grades.
- Service providers: hosting, payment processing, and analytics providers that help us operate the platform.
- Legal requirements: if required by law or to protect our rights.
4. Data Security
We use industry-standard security measures including encrypted connections (HTTPS), hashed passwords, and access controls. However, no system is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to:
- Access your personal data.
- Request correction of inaccurate data.
- Request deletion of your account and data.
- Withdraw consent for data processing.
To exercise these rights, contact us at info@glowlish.academy.
6. Cookies
We use essential cookies for authentication and preferences. We do not use tracking cookies for advertising.
7. Contact
For privacy-related questions, contact us at info@glowlish.academy.